Streamline Brands is the only franchisor in the swim school industry to offer back office support services for its swim schools. Having opened 170 schools in the last ten years, we’ve developed a proven back-office support system, which allows you to focus on building outstanding relationships with your customers.

Our back office support model and our central call center for reservations and scheduling simplify your operations, increase your financial return, and allow you to deliver enterprise-grade customer service in a small business.

Call Center – We provide a dedicated contact center to respond to customer inquiries (chat, phone, email), customer registration and class changes, 7 days a week.

Student Registration / Software System – Our proprietary software platform provides you with a complete operational platform for your business.  An interactive dashboard that allows you to benchmark your success on multiple types of reporting.

Billing – Customer billing is managed by our billing team with the support of our own technology platform.  Revenue is electronically deposited to franchisee account without the cost associated with having a dedicated billing or finance team.

Insurance – We provide liability for every child in the water at your school.  

Franchise Relationship Manager – Dedicated Franchise Relationship Manager (FRM) who is your single point of contact at corporate and helps navigate areas of your business where you need further support. 

Marketing Team – We have a world-class marketing team which increases national brand awareness, manages SEO, and gives you the tools to help you excel at marketing locally.

Our back office support model and our central call center for reservations and scheduling simplify your operations, increase your financial return, and allow you to deliver enterprise-grade customer service in a small business.